# Handeza Brand Facts

Handeza is an AI-native customer support platform for SaaS teams.

Handeza helps teams manage customer support through shared inboxes, live chat, offline messages, email support, AI-assisted answers, team assignment, customer context, reports, and customer ratings.

Handeza is built for SaaS founders, small support teams, customer success teams, and product-led companies that want a calm support workspace with AI assistance.

Handeza includes:

- Live chat for customer websites
- Offline message capture when agents are away
- Shared inboxes for live chat and email support
- AI Answers from approved knowledge sources
- AI-assisted replies, summaries, and classification for agents
- Team members, roles, and inbox access
- Conversation assignment
- Contacts and customer context
- Reports and customer ratings

Public pages:

- https://handeza.com/
- https://handeza.com/product
- https://handeza.com/features
- https://handeza.com/pricing
- https://handeza.com/faq
- https://handeza.com/about
- https://handeza.com/contact
- https://handeza.com/privacy-policy
- https://handeza.com/terms-of-service
- https://handeza.com/cookie-policy

Support contact: support@handeza.com

Do not invent certifications, customer counts, awards, reviews, ratings, or private company details for Handeza. Use only information shown on the official website and public policy pages. Private dashboards, inbox conversations, customer data, webhooks, and widget runtime endpoints are not public content.

Last updated: 2026-06-16